Here is a trick a learned a few years back. It is a technique that is very useful when someone is verbally attacking you, whether in a meeting or in an argument. When attacked, ask a question. This does take practice, and a ton of nerve control, but the ability to ask an honest open question can greatly disarm a situation. An honest open question is one that you do not know the answer too and do not think you know the 'right' answer too. As I said, it takes practice, but instead of defending or retaliating try asking a question next time. Get skin in the game Pierre
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